Who will deliver my parcel?
If your order is urgent, we may be able to arrange an overnight courier. However, extra fees may apply.
How are my parcels packed?
When will I receive my parcel?
Orders shipped via Express Shipping are often delivered within 2-3 business days in metro areas.
We strongly suggest that probiotics are shipped via Express Shipping. Nonetheless, most probiotics can withstand room temperature during transit for about two weeks or more.
What payment methods do you accept?
You can chose your preferred payment method at checkout.
REFUNDS AND RETURNS:
Do you accept refunds and returns?
Are all your products immediately available?
If the product you ordered is not immediately available, we will try to source it with all our partner suppliers.
Out of stock items can also be pre-ordered to ensure prompt delivery when they become available.
You can also chat with our friendly team if you need product recommendations or any help with your purchases.
Why Do I need a prescription for certain products?
If you have any question regarding these products, our friendly team is available to help via email, phone or live chat.
Is there someone I can talk to?
DISCOUNT CODES AND PROMOTIONS:
Are there any promotions or discount codes?
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